Returns & Exchanges
At Olive Tree People, we want you to be completely satisfied with your holistic beauty experience; if a product doesn't meet your expectations, you may return it within 30 days of purchase. We are committed to ensuring your journey toward waterless beauty is seamless, offering easy returns on all our Mediterranean-inspired formulations.
Initiate Your Request
Log into your customer portal or contact our beauty concierge team with your order number to start the return process.
Prepare the Package
Securely pack the items in their original packaging, ensuring that the products are at least half-full to qualify for a refund.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return, your original payment method will be credited within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing